Shipping & Returns
Shipping & Returns
We want you to enjoy your Skin Century experience from the moment you place your order to the day your package arrives.
Shipping
- Processing time: Orders are carefully handmade and packed within 1–2 working days.
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Delivery times:
- UK: 2–5 working days after dispatch
- International: 7–14 working days after dispatch (may vary during busy seasons)
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- Courier: All orders are sent via Royal Mail for reliable and secure delivery.
- Tracking: A tracking link will be emailed to you once your order is on its way.
Returns & Refunds
- If there’s a problem with your order, please contact us within 14 days of delivery.
- Due to the nature of handmade skincare, we can only accept returns on unused, unopened products in their original packaging.
- Refunds are processed once we receive and inspect the returned items.
- For any issues, email us at info@skincentury.com or fatimagazouni@gmail.com — we’re here to help.
We believe in being fair, honest, and transparent, so you can shop with confidence every time. 💛